TESTING THE INTERNET CONNECTION

OF A "WINDOWS COMPUTER"

Objective:

Test the Internet connection of a Windows computer without depending Web browser software applications.

These instructions are applicable to "Windows XP", "Windows Vista", and "Windows 7" computers.

Step 1:

Make sure that all network equipment such as cable or DSL modems, routers, network switches, wireless access points, and powerline transmission equipment are powered up.

Step 2:

If you have not already done so, power up your Windows computer and wait for the Windows "Desktop" to load and a normal-looking mouse cursor to appear.

Step 3:

Click on the Windows "Start" button.

Step 4:

Click on the word "Run" if the "Start Menu" has it.

Ignore this step if the "Start Menu" does not have a "Run" item.

Step 5

Type

cmd

into the "Run" box or the "Search" box.

Step 6:

Press once on the Enter key of the keyboard.

Step 7:

A dark-looking "C:\Windows\system32\cmd.exe" window will be displayed:

Step 8:

Type

ftp ftp.cisco.com

(Put at least one space between the two instances of "ftp".

Step 9:

Press once on the Enter key of the keyboard.

Step 10:

If you see the following text information from the "Cisco" FTP site:

by a login prompt:

and if the end of the displayed text has a "User.." login prompt for the Cisco FTP site, you have a good connection to the Internet.

If you see the following screen, instead, then your computer does not have a connection to the Internet.